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Small Cell & Het-Net Architectures

Residential Femtocells: Impact on Carrier Grades

Despite the continued influx of smartphones and press concerning data usage, iGR’s most recent U.S. consumer survey found that voice network quality is the factor end users consider most when rating their operator.

Fortunately, 65 percent of those surveyed also indicated experiencing “excellent” or “very good” in-home cellular voice reception, but what about the remaining 35 percent? What could help extend “excellent” residential voice coverage to all users?

In May 2012, iGR surveyed more than 1,000 U.S. consumers about their current use of mobile phones and wireless technologies, and specifically inquired about their wireless service experience, how they rate their carrier and view in-home voice reception, and their awareness of residential femtocells. The following report details our findings.


Key Questions Answered

  • How would U.S. consumers “grade” their carrier?
  • What do they consider in such a grade?
  • How do the major mobile operators view microwave backhaul?
  • What kind of in-home voice reception are U.S. consumers experiencing?
  • What do they consider in assessing in-home reception?
  • Are U.S. consumers aware of residential femtocells?
  • What demographics own femtocells?
  • How do residential femtocells impact a U.S. consumer’s wireless service experience?
  • How does a residential femtocell impact the grade consumers give to their mobile operator?
  • How can operators use residential femtocells to improve the consumer experience?
  • Who are the vendors in the femtocell industry and what products do they provide?

Who Should Read

  • Mobile operators, particularly those serving U.S. markets
  • Device OEMs, particularly those serving U.S. markets
  • Femtocell and mobile infrastructure vendors
  • Content providers and distributors, particularly those focused on U.S. end users
  • Financial analysts and investors.

Table of Contents

  • Abstract
  • Executive Summary
  • Methodology
    • iGR End User Quantitative and Qualitative Studies
  • Wireless Carrier Experience
    • Wireless Carrier Grade
    • Factors Considered in Wireless Carrier Grade
  • Wireless Service Experience
    • In-Home Voice Reception
    • Factors Considered in In-Home Voice Reception
  • Residential Femtocells
    • What is a Femtocell?
    • Home Femtocell Ownership – U.S. Consumers
    • Home Femtocell Impact on Carrier Grade
  • Summary
  • Survey Demographics
    • Demographic Profile of U.S. Consumer Respondents
  • Femtocell Vendor Profiles
    • Acme Packet
      • Brief Overview
      • Basic products and services
      • Small cell offerings
      • Partners
      • Customers
    • Airvana LLC
      • Brief Overview
      • Basic products and services
      • Airvana Corporation’s Small cell offerings
      • Small cell deployment and trials
      • Recent news
      • Airvana Corporation’s Partners
      • Airvana Network Solutions’ Partners
      • Customers
    • Alcatel-Lucent
      • Brief Overview
      • Basic products and services
      • Small cell offerings
      • Small cell deployments and trials
      • Recent news
      • Customers
    • Argela
      • Brief Overview
      • Basic products and services
      • Small cell offerings
      • Recent news
      • Partners
      • Customers
    • Cisco
      • Brief Overview
      • Basic products and services
      • Small cell offerings
      • Small cell deployments and trials
      • Recent news
      • Partners
      • Customers
    • Gemtek
      • Brief Overview
      • Basic products and services
      • Small cell offerings
      • Recent news
      • Partners
      • Customers
    • Hay Systems Ltd (HSL)
      • Brief Overview
      • Basic products and services
      • Small cell offerings
      • Customers
    • ip.access
      • Brief Overview
      • Basic products and services
      • Small cell offerings
      • Small cell deployment and trials
      • Recent news
      • Partners
      • Customers
    • Mindspeed Technologies, Inc.
      • Brief Overview
      • Basic products and services
      • Small cell offerings
      • Small cell deployment and trials
      • Recent news
      • Partners
      • Customers
    • NEC
      • Brief Overview
      • Basic products and services
      • Small cell offerings
      • Small cell deployments and trials
      • Recent news
      • Partners
      • Customers
    • Nokia Siemens Networks
      • Brief Overview
      • Basic products and services
      • Small cell offerings
      • Small cell deployment and trials
      • Recent news
      • Partners
      • Customers
    • Public Wireless
      • Brief Overview
      • Basic products and services
      • Small cell offerings
      • Recent news
      • Partners
      • Customers
    • Samsung Electronics
      • Brief Overview
      • Basic products and services
      • Small cell offerings
      • Small cell deployment and trials
      • Recent news
      • Partners
    • Sercomm
      • Brief Overview
      • Basic products and services
      • Small cell offerings
      • Recent news
      • Partners
      • Customers
    • Ubee-Airwalk
      • Brief Overview
      • Basic products and services
      • Small cell offerings
      • Recent news
      • Partners
      • Customers
    • Ubiquisys
      • Brief Overview
      • Basic products and services
      • Small cell offerings
      • Small cell deployment and trials
      • Recent news
      • Partners
      • Customers
    • ZTE Corporation
      • Brief Overview
      • Basic products and services
      • Small cell offerings
      • Recent news
      • Partners
      • Customers
  • Definitions
    • General
    • Device Types
    • Services
    • Network Technology
  • About iGR
    • Disclaimer

List of Tables

  • Table 1: Primary Wireless Carrier, U.S. Consumers- Spring 2012
  • Table 2: Primary Wireless Carrier Grade, U.S. Consumers- Spring 2012
  • Table 3: Index of Grade by Primary Carrier, U.S. Consumers – Spring 2012
  • Table 4: Top Factors Considered in Carrier Grade, U.S. Consumers–Spring 2012
  • Table 5: Trends Across Top 5 Factors Considered in Carrier Grade, U.S. Consumers
  • Table 6: In-Home Voice Reception, U.S. Consumers
  • Table 7: Factors Considered in In-Home Reception, U.S. Consumers
  • Table 8: Home Femtocell Ownership, U.S. Consumers
  • Table 9: Home Femtocell Impact on Carrier Grade, U.S. Consumers
  • Table 10: Respondent Age
  • Table 11: Respondent Gender
  • Table 12: Respondent Ethnic Background
  • Table 13: Respondent Annual Household Income
  • Table 14: Respondent Level of Education
  • Table 15: Age of Children in Household
  • Table 16: Respondent Region
  • Table 17: Respondent Marital Status

List of Charts and Figures

  • Figure 1: Typical Mobile Backhaul Deployment Configurations
  • Figure A: Top Factors Considered in Carrier Grade, U.S. Consumers–Spring 2012
  • Figure 1: Primary Wireless Carrier, U.S. Consumers - Spring 2012
  • Figure 2: Primary Wireless Carrier Grade, U.S. Consumers-Spring 2012
  • Figure 3: Index of Grade by Primary Carrier, U.S. Consumers – Spring 2012
  • Figure 4: Top Factors Considered in Carrier Grade, U.S. Consumers–Spring 2012
  • Figure 5: In-Home Voice Reception, U.S. Consumers
  • Figure 6: Factors Considered in In-Home Reception, U.S. Consumers
  • Figure 7: Home Femtocell Ownership, U.S. Consumers
  • Figure 8: Home Femtocell Impact on Carrier Grade, U.S. Consumers
  • Figure 9: Respondent Age
  • Figure 10: Respondent Gender
  • Figure 11: Respondent Ethnic Background
  • Figure 12: Respondent Annual Household Income
  • Figure 13: Respondent Level of Education
  • Figure 14: Age of Children in Household
  • Figure 15: Respondent Region
  • Figure 16: Respondent Marital Status
  • Figure 17: Connection from Small Cell to the Core
  • Figure 18: Femtocell and FSM Configuration
  • Figure 19: Cisco Femtocell Solution Components
  • Figure 20: Gemtek IDV-Series VoIP Gateway
  • Figure 21: Gemtek WLTFSR-Series LTE Data/VoIP/WiFi Gateway
  • Figure 22: ip.access Femtocell Solution
  • Figure 23: ip.access nanoGSM Solution
  • Figure 24: NEC Small Cell Solutions
  • Figure 25: NEC Small Cell Solution Functionality
  • Figure 26: NEC Femtocell Access Point Management System
  • Figure 27: NEC’s SON solution for HetNet
  • Figure 28: Ubiquisys Technologies

For additional information on the Residential Femtocells: Impact on Carrier Grades market research report, please contact Iain Gillott, at (512) 263-5682 or by email.