Enterprise Wireless & Mobile: China, Korea, Japan and India

Mobile workers are one of the hottest markets for cutting-edge wireless and mobile applications, devices and high-speed mobile data networks. In the past several years, iGR has published numerous reports which segment and forecast the U.S. mobile worker market, as well as survey-based reports which provide a great deal of insight into the types of application, devices and data networks used by mobile workers. In short, iGR understands the 54 million-strong U.S. mobile worker market extremely well.

iGR is now extending its successful methodology to provide similar insight into mobile workers in four key Asian markets – South Korea, Japan, China and India. Both South Korea and Japan are heavily penetrated with wireless technology and are often cited as forerunners in the mobile technology race. China and India, despite having significant wireless usage, are much further behind South Korea, Japan or even the U.S. in terms of wireless/mobile adoption. But the potential of the Chinese and Indian markets makes them appealing targets for mobile worker research.

What are not well understood in these markets are the answers to the following questions:
  • How many mobile workers there are? How long have they been using mobile devices and services?
  • What types of wireless and mobile devices are they using, including cellular handsets, smartphones/BlackBerries, laptops with WiFi, laptops with embedded WWAN modems, PC cards, and PDAs?
  • How often do they use those devices? Where are they when using wireless and mobile devices and services?
  • Where did they source their mobile devices from? Who paid for the device? And who pays for the wireless services and applications they use?
  • How much time do they spend mobile per week? Where do they go when they are mobile? Why are they mobile?
  • What types of enterprise applications do they use while mobile? Which personal applications and services do they use? What applications would they like to use or would they find useful? What are the benefits to the applications they currently use?
  • What wireless data networks are they using? Why did they choose these services? What bandwidth do they believe they are using? What bandwidth do they believe they need? What are they currently paying and what are they willing to pay for additional bandwidth?

    Mobile workers in any country represent a huge potential market for original equipment manufacturers, technology vendors, mobile operators, systems integrators, and independent software vendors. The data provided by this study allow our clients to target their offerings on what the mobile workers in these regions use, need and want.

  • What impact, if any, will WiMax have on the market for EV-DO/EDGE services once it debuts commercially?
  • What types of applications are enterprises using and how will that usage affect their choice of wireless data networks?

    To understand the current and future use of mobile business devices, services and applications in South Korea, Japan, China and India, iGillottResearchthe study will:

  • Survey “white collar” business professionals in China, South Korea, Japan and India who travel frequently and use a cell phone, smartphone and/or laptop computer while traveling
  • Surveys will be fielded using lists from in-country survey houses
  • Tabulate and analyze all survey data
  • Build market sizings and forecasts
  • Sponsors of this research will have direct input into :
  • Applications and solutions that are researched
  • Specific questions and research areas to be addressed by the study.

    Study data and results will be delivered to the project sponsors as:

  • Detailed project reports, including major findings, market sizings, forecasts and recommendations
  • MS Excel spreadsheets of all survey data with required and requested cross-tabs
  • Periodic teleconferences after the completion of each major phase of the project
  • Executive Seminar at the end of the study to review the results and recommendations.

    Note also, that this multi-client study will be publicized and marketed throughout Asia-Pacific, with specific emphasis on the countries surveyed. The study will also be marketed directly to vendors, operators and select media outlets based in Asia-Pacific.

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